We're sorry to see you go!
- If you are a donor and would like to stop your recurring plan, please contact the organization or email us at firstname.lastname@example.org.
- If you are an organization that is using Donately, please log in to your dashboard. Once you are in the portal, click on "Account Settings" from the left-hand menu. At the bottom of that page, there is a link to close your account. Click on that and submit the form and we will be sure to close your account shortly.
- If you're on an upgraded plan and would like to downgrade, please go to the Billing section of your account dashboard and click "Downgrade Account"