If you've set up your own custom donation receipt/thank you email, you'll likely want to turn off the email that Donately sends by default after each donation. It is pretty easy to do so.

 

Step 1: Navigate to Your Form Builder

Click on this link, or click on the Forms button from the left-hand menu.

 

Step 2: Select the form you'd like to edit

From the list, select the form where you'd like to turn off the Donately receipt. 

 

Step 3: Select The Option To Turn Off Donation Receipts

Under "Form Options",  toggle the slider to "Turn Off Donation Receipt" to the right

 
turn_off.png
 

If you are embedding your form, you will see the following snippet of code inside the embedding tag:

data-donately-dont-send-receipt-email='true'

 

Click "Save Form" to save this form option. You will need to complete this step for every active form in order to turn Donately's receipting off.

 

Note: If you are editing a currently embedded form, you will need to replace your current script tag with the new tag that includes the attribute above.

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