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Donately Help Center
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Video walkthroughs of the Donately platform, including in-depth views of specific features and functionalities.
Before Signing Up
Answers to get you "over the hump" and signed up for Donately.
Articles regarding the processing of donations and Stripe.
The cost and fees associated with Donately.
Basic tips & tricks to help you get up-and-running with Donately.
Team & Enterprise Plans
In-depth review of each Team & Enterprise Plan feature of Donately's donation platform.
For full pricing, please ...
Donately Donation Form
Customizing Donately's online donation form, including guides, options, custom solutions, and more.
Donation Receipts & Thank You Emails
Articles on editing Donately's standard email receipt, turning off Donately's receipt and options for completely cust...
Campaign and Fundraising Pages
Instruction on how to build and set up Campaigns & Peer-to-Peer Fundraising pages and how to edit existing pages.
Donations & Donors
Articles on transferring donations, donation data, donation notifications, editing recurring plans, & refunds.
Instructions for setting up text messaging through Donately.
Self-Service Donor & Fundraiser Profiles
Articles specifically for donors on activating your donor profile and how to edit a recurring donation or Fundraiser.
Embedding the Donately Form
How-to guides for embedding* the Donately form on popular web builders.
*Team or Enterprise accounts only.
Google Analytics, Google Optimize, Facebook Pixel
Instructions for integrating with Google Analytics, Optimize and your Facebook Pixel.
Articles on how to set up Zapier in order to integrate with Salesforce, MailChimp, and more platforms.
Articles related to our terms & conditions, how to downgrade your account, and how to close your account.
Belk Charity Sale
Specific questions and answers regarding the tri-annual Belk Charity Sale, powered by Donately!