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Video walkthroughs of the Donately platform, including in-depth views of specific features and functionalities.
Campaigns and Fundraisers
Donors and Donations
Answers to get you "over the hump" and signed up for Donately.
Articles regarding the processing of donations and Stripe.
The cost and fees associated with Donately.
Basic tips & tricks to help you get up-and-running with Donately.
In-depth review of each Team & Enterprise Plan feature of Donately's donation platform. For full pricing, please see this page: https://donately.com/pricing
Customizing Donately's online donation form, including guides, options, custom solutions, and more.
Articles on editing Donately's standard email receipt, turning off Donately's receipt and options for completely custom receipting.
Donately's default email
Instruction on how to build and set up Campaigns & Peer-to-Peer Fundraising pages and how to edit existing pages.
Articles on transferring donations, donation data, donation notifications, editing recurring plans, & refunds.
Instructions for setting up text messaging through Donately.
Articles specifically for donors on activating your donor profile and how to edit a recurring donation or Fundraiser.
How To Activate
How-to guides for embedding* the Donately form on popular web builders. *Team or Enterprise accounts only.
Popular Website Builders
Instructions for integrating with Google Analytics, Optimize and your Facebook Pixel.
Google Optimize & Facebook Pixel ID
Articles on how to set up Zapier in order to integrate with Salesforce, MailChimp, and more platforms.
Accounting Software Integrations
Donation Matching Software
Articles related to our terms & conditions, how to downgrade your account, and how to close your account.
Specific questions and answers regarding the tri-annual Belk Charity Sale, powered by Donately!
Sign Up Process
- Can people give more than $5?
- How do donors find my charity?
- How do donors get their coupons/tickets?
- There is an error when trying to make a donation.
- What does it mean if people cover the processing fees?
- What if my charity is associated with the wrong location on the Charity Sale form?
- See all 7 articles
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